Amazon Echo

What I learned from using Amazon Alexa for a month

When Amazon Echo with Alexa service came out in November 2014 I was skeptical. A speaker with voice recognition seemed like an unneccessary oddity. When a friend of mine purchased one in 2015 I had a chance to play with it but was unimpressed still. Alexa SDK has been open to third party developers for a year now. As a software engineer it is important … Continue reading What I learned from using Amazon Alexa for a month

Praising Bank of America’s automated phone-based customer service

We are traveling internationally, and I needed to tell my bank that we have travel plans so they can monitor for fraudulent activity. I called Bank of America, and the conversation went like this: BofA automated system: Good morning! Please tell me the last four digits of your debit card. … I speak the digits … *BofA system*: Good morning, Mr. Dulin, I see you … Continue reading Praising Bank of America’s automated phone-based customer service