Don’t trust your cloud service until you’ve read the terms

This article was originally published September 7, 2016 on my Computerworld Cloud Power blog Earlier this year I switched from Android to iPhone and from Verizon to Google’s Project Fi. My blog post about the experience generated a vigorous discussion comparing Google’s privacy guarantees to Apple’s. The summary of the argument presented to me is… Read More Don’t trust your cloud service until you’ve read the terms

I am addicted to Medium, and I am tempted to move my entire blog to it

I use writing to build my personal brand, explore ideas, and connect with smart people. Looking for a place to host my company’s blog this spring I came upon Medium and got addicted to it ever since. Before discovering Medium, I published a WordPress-based blog called “The Dulin Report” and the “Cloud Power” blog at… Read More I am addicted to Medium, and I am tempted to move my entire blog to it

Praising Bank of America’s automated phone-based customer service

We are traveling internationally, and I needed to tell my bank that we have travel plans so they can monitor for fraudulent activity. I called Bank of America, and the conversation went like this: BofA automated system: Good morning! Please tell me the last four digits of your debit card. … I speak the digits… Read More Praising Bank of America’s automated phone-based customer service